Enterprise Install
Refer to the following sections to troubleshoot errors encountered when installing an Enterprise Cluster.
Scenario - Self-linking Error
When installing an Enterprise Cluster, you may encounter an error stating that the enterprise cluster is unable to self-link. Self-linking is the process of Palette or VerteX becoming aware of the Kubernetes cluster it is installed on. This error may occur if the self-hosted pack registry specified in the installation is missing the Certificate Authority (CA). This issue can be resolved by adding the CA to the pack registry.
Debug Steps
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Log in to the pack registry server that you specified in the Palette or VerteX installation.
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Download the CA certificate from the pack registry server. Different OCI registries have different methods for downloading the CA certificate. For Harbor, check out the Download the Harbor Certificate guide.
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Log in to the system console. Refer to Access Palette system console or Access Vertex system console for additional guidance.
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From the left navigation menu, select Administration and click on the Pack Registries tab.
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Click on the three-dot Menu icon for the pack registry that you specified in the installation and select Edit.
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Click on the Upload file button and upload the CA certificate that you downloaded in step 2.
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Check the box Insecure Skip TLS Verify and click on Confirm.
After a few moments, a system profile will be created and Palette or VerteX will be able to self-link successfully. If you continue to encounter issues, contact our support team by emailing support@spectrocloud.com so that we can provide you with further guidance.